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Bluetooth keyboard failing

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jeffcb View Drop Down
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    Posted: 15 Aug 2020 at 11:08pm
Has anyone else encountered problems with their Avidyne Bluetooth keyboard?
Mine has worked perfectly, but now suddenly freezes after a few keystrokes.
Turning it off and on usually solves the problem for a few more keystrokes, but then the problem reoccurs.
I have charged it out of plane, also tried the power lead to it in the plane, and have re-paired with IFD 540.
None of these things made any difference.
It is a great little device, particularly in turbulence, so I don't want to lose it.
Does anyone from the Avidyne company have any suggestions?
Regards
Jeff


Jeff
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oskrypuch View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote oskrypuch Quote  Post ReplyReply Direct Link To This Post Posted: 16 Aug 2020 at 1:01pm
I'm not from Avidyne, but when my remote keyboard started getting laggy, they just replaced it. Give tech support a call.

It is a fabulous and unique device. I use it for 90% of my interaction with the IFD.



* Orest


Edited by oskrypuch - 16 Aug 2020 at 1:02pm
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Flybuddy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Flybuddy Quote  Post ReplyReply Direct Link To This Post Posted: 16 Aug 2020 at 2:17pm
Another possibility is that many Avidyne owners do not use the keyboard, might be able to buy one of those. I agree that it enhances functionality.
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Bob H View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Bob H Quote  Post ReplyReply Direct Link To This Post Posted: 16 Aug 2020 at 2:27pm
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jeffcb View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jeffcb Quote  Post ReplyReply Direct Link To This Post Posted: 02 Sep 2020 at 6:59am
Thanks for the above replies and suggestions.
I have contacted Avidyne support, and received a promising reply within a couple of days, but nothing has happened in the weeks since, despite further contact from me.
I am rather surprised considering the good support other people have mentioned at various times on this forum.
Jeff
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AZ Flyer View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AZ Flyer Quote  Post ReplyReply Direct Link To This Post Posted: 02 Sep 2020 at 1:07pm
Originally posted by jeffcb jeffcb wrote:

Thanks for the above replies and suggestions.
I have contacted Avidyne support, and received a promising reply within a couple of days, but nothing has happened in the weeks since, despite further contact from me.
I am rather surprised considering the good support other people have mentioned at various times on this forum.
Jeff

If your time is worth anything, buy a new one for $30 on Amazon.
Stan
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AviSteve View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AviSteve Quote  Post ReplyReply Direct Link To This Post Posted: 02 Sep 2020 at 9:10pm
Originally posted by jeffcb jeffcb wrote:

Thanks for the above replies and suggestions.
I have contacted Avidyne support, and received a promising reply within a couple of days, but nothing has happened in the weeks since, despite further contact from me.
I am rather surprised considering the good support other people have mentioned at various times on this forum.
Jeff
I checked with tech support today and they reported to me that a new keyboard was authorized.  I'll follow up with them to be sure it has been sent.
Steve Lindsley
Avidyne Engineering
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jeffcb View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jeffcb Quote  Post ReplyReply Direct Link To This Post Posted: 11 Sep 2020 at 8:20am
Thanks to Avidyne tech support for arranging a new keyboard to be sent to Australia for me.
Regards
Jeff

Jeff
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