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Boot failure

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MysticCobra View Drop Down
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    Posted: 15 Oct 2016 at 5:48pm
Planned to take a flight this morning, but noticed that my IFD540 was still on the Avidyne splash screen several minutes after powerup.  Multiple power cycles resulted in different behaviors, but I never got past the splash screen.

Differing behaviors included:
1)  Shortly after power application, sometimes CDI needles/indicators would deflect as expected; sometimes not all needles/indicators deflected; sometimes CDI did not move
2)  Sometimes the Avidyne splash screen appeared normally.  Sometimes, it was corrupted (once, "Avidyne" was split/skewed, like the horizontal hold on an old TV was misadjusted--the bottom part of the logo appeared above the top part of the logo; another time, the bottom half of the display had a white "snow" pattern)
3)  Sometimes, the boot seemed to halt and the screen appeared frozen.  Sometimes, the boot seemed to be looping and the screen would flash.  (Video here:  https://www.youtube.com/watch?v=CLvf76_fXNs)

I was able to boot into Maintenance Mode by inserting a USB thumbdrive.  Thinking this might have fixed it, I tried to reboot the box using the touchscreen buttons.  The box powered down briefly, as expected, but when it came back on it still said "Switching..." and otherwise looked like I was still in Maintenance Mode, but was unresponsive.  (I tried this twice with the same behavior both times.)

Of about 4 or 5 attempts to boot into Maintenance Mode, I was only successful the first time I tried and the last time I tried.  When I was able to get into MM the second time, I downloaded the logs, tried again (unsuccessfully) to reboot into flight mode, then shut down all power and gave up on flying for the day.

The box seemed to work fine a week ago (last time I flew).  Plane's been sitting in the hangar since then.  Only potentially anomalous behavior I noticed was some flashing pixels in the upper-left corner of the screen.  I don't remember the behavior exactly, but it was only one row of pixels, and maybe a half-inch long at most.  I noticed similar behavior when the screen was "looping"; I actually zoomed in a bit on that region of the screen in the video linked above.

Guess I'll be on the phone to tech support Monday morning...


Edited by MysticCobra - 15 Oct 2016 at 5:54pm
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oskrypuch View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote oskrypuch Quote  Post ReplyReply Direct Link To This Post Posted: 15 Oct 2016 at 11:11pm
Frustrating day for you. Be sure to post what you find out, I suspect you are looking at a hardware issue.

* Orest

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MysticCobra View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MysticCobra Quote  Post ReplyReply Direct Link To This Post Posted: 17 Oct 2016 at 5:26pm
Yup.  Tech support reviewed the logs this morning and confirmed a hardware issue.  Process in work to get a replacement now.
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ac11 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ac11 Quote  Post ReplyReply Direct Link To This Post Posted: 17 Oct 2016 at 7:08pm
Thanks for updating. How old was your unit?
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MysticCobra View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MysticCobra Quote  Post ReplyReply Direct Link To This Post Posted: 17 Oct 2016 at 10:31pm
It was actually a refurbished unit that replaced a previously-failed one earlier this year.  (The previous failure was due to an installer wiring error.)
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oskrypuch View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote oskrypuch Quote  Post ReplyReply Direct Link To This Post Posted: 17 Oct 2016 at 10:41pm
Originally posted by MysticCobra MysticCobra wrote:

... (The previous failure was due to an installer wiring error.)

Oh dear, they "let the smoke out", you can never get it back in !

That happened on my plane too, but not on something so pricey as a 540.

* Orest

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