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what's the typical warranty claim turn around time |
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gzinga 
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Joined: 23 Mar 2020 Location: KWVI Status: Offline Points: 38 |
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 Topic: what's the typical warranty claim turn around timePosted: 14 Apr 2020 at 4:37pm |
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thanks!
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AviSteve
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Joined: 12 Feb 2018 Location: Melbourne, FL Status: Offline Points: 2152 |
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Posted: 17 Apr 2020 at 9:58am |
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In these days of the dreaded virus, things may be delayed. But typically... It takes roughly a week to process a properly completed warranty claim. We often get claims that are incomplete and the back-and-forth to get it completed correctly adds to that time. Note that a "warranty claim" is what a dealer files to get reimbursed for the labor involved in resolving a warranty repair or exchange. A "warranty repair" is when a unit is returned to use to repair a defect in material or workmanship. The time to complete a warranty repair can vary depending upon what the problem is, but typically is 10 to 15 business days after the unit arrives back here at the factory.
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Steve Lindsley
Avidyne Engineering |
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