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oskrypuch
Senior Member Joined: 09 Nov 2012 Location: CYFD Status: Offline Points: 3058 |
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I had been using Jepp charts, and its NavSuite and tablet app before my IFD540. The Aviydne package actually saves me money on the deal.
The Jepp software is very powerful, and Jepp charts are not to be beat. I delight in being able to access them on the IFD now, as well. * Orest |
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paulr
Senior Member Joined: 24 Jan 2014 Status: Offline Points: 547 |
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Apologies for being lazy, but I figured someone else has probably already had this exact same question. If you buy the chart package for eastern or western US, what's the update process and cost like if you want to add the missing half? (Same question for Canada, I suppose, as my co-owner is Canadian and I know he will be flying up there occasionally).
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MysticCobra
Senior Member Joined: 29 Jan 2013 Status: Offline Points: 652 |
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Short answer: Call Jepp and talk to someone (and hope you get someone who's up to date on the Avidyne packages).
Worst-case, they should give you a pro-rated rebate on the remainder of your current subscription, and apply that to a new annual subscription for the larger package you want. This is how Jepp handled it for than those of us who upgraded from GNSx30's and still had some months left in our Garmin data subscription. If there are other options, a Jepp CSR should be able to explain them. (Don't expect the online system to be able to handle such a change, though.)
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ddgates
Senior Member Joined: 12 Aug 2011 Location: Deer Valley Status: Offline Points: 1100 |
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This is getting ridiculous.
We really need another vendor option for data for our Avidyne boxes. It was a comedy trying to get a bundle purchased from Jeppesen(which I did in January) - cost ~ $1K. That was two months ago. Now they are billing me again for the full bundle. Again ~ $1K. Really, Boeing, can't you find an MBA in your organization to manage these things? Avidyne needs to partner with somebody else (suggest Seattle Avionics). At least with them if you have an issue Steve Podrachik fixes it. EDIT: I acquired one reliable contact at Jepp. She fixed it. Avidyne told Jepp they need to permit two downloads for us lucky souls who have two IFD540s. I am pretty sure, though, Avidyne didn't tell them to bill twice for it. Fixed, until next Jepp misstep. Edited by ddgates - 26 Mar 2015 at 12:22pm |
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David Gates
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teeth6
Senior Member Joined: 10 Mar 2014 Status: Offline Points: 741 |
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I got one also. Are you sure this wasn't just a function of Jepp fixing the issue with the downloads. They had to re-enter everyones order to fix that issue and it resulted in getting a new invoice but I also received an invoice for credits that balanced it out with a net owed of zero between the two.
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ddgates
Senior Member Joined: 12 Aug 2011 Location: Deer Valley Status: Offline Points: 1100 |
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Yes it was related to the double download fix.
The hook is that the invoices indicate an amount due.
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David Gates
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MysticCobra
Senior Member Joined: 29 Jan 2013 Status: Offline Points: 652 |
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Jepp's billing system is absolutely ridiculous. When I transitioned from my 430W subscription to the IFD subscription, I ended up with THREE invoices:
- One to cancel the existing subscription and create a credit for the unused portion - One to create the new subscription and charge full price for it - One to apply the credit to the new subscription
Ridiculous!! |
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oskrypuch
Senior Member Joined: 09 Nov 2012 Location: CYFD Status: Offline Points: 3058 |
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True, I've had my frustrations through the years, but you can't beat Jepp charts for clarity and layout.
* Orest Edited by oskrypuch - 26 Mar 2015 at 4:54pm |
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Leonard
Senior Member Joined: 05 Jul 2012 Location: Lafayette LA Status: Offline Points: 107 |
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+1 |
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MysticCobra
Senior Member Joined: 29 Jan 2013 Status: Offline Points: 652 |
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Maybe. But I've never had an issue with NACO charts, nor have I had to beat my head against an idiotic billing system to get them.
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roltman
Senior Member Joined: 04 Aug 2011 Status: Offline Points: 173 |
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I'm seriously giving Jepp charts the "college try" and Orest I have to disagree. Granted I'm only flying in the US and have been using NACO charts for 20+yrs. I wasn't impressed with the charts, taxiway diagrams and SID/STAR presentation on my last trip to a new unfamiliar airport. The data was all there but I felt like I was doing a "Where's Waldo" to find it. It definitely wasn't clearer. I just kept asking why the <explitive> did they put that information there? Because I do want to dump the iPad and carry only my phone as a backup I'm honestly giving the Jepp charts an honest try, but if a NACO option was available and even if it 2x or more expensive than the Jepp option, I would still switch back to NACO in an instant. Edited by roltman - 26 Mar 2015 at 6:29pm |
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oskrypuch
Senior Member Joined: 09 Nov 2012 Location: CYFD Status: Offline Points: 3058 |
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I am familiar with NACO, CAP (Canada), Euro and Jepp plates.
Flying in the US you have a choice of two. Flying outside and inside the US, the only way to maintain the same format in plates, is with Jepps, and why I went in that direction. Any format will take a bit to get used to (especially after using one for 20 yrs), and of course in the end everyone will have a personal preference. Using many styles interchangeably, I have to say that I have observed that most other plates are becoming more and more like Jepps in general organization and features. The Jepp Briefing Strip is a prime example. Of course the precise details will always be a little different between designs, perhaps leaving you to scratch your head a bit at first. There are some older Jepp clinics (PDFs) that fully explain not only the features, but also the whys of the design. More recently they have produced videos, doing much the same. It seems everything has to be a video these days. (ugh) * Orest Edited by oskrypuch - 26 Mar 2015 at 6:52pm |
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Don
Groupie Joined: 21 Jan 2014 Location: Fort Worth Status: Offline Points: 58 |
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Thanks to the onset of you tube .... Wait till they have self driving cars !!!! it'll be UGH X 100 !!!! I am with you on Jepp They do have ALOT of info on the plates.. but i usually view the plates on forelfight iPad The thing I like on JEPP is the VSR per speed of craft ... thats pretty cool |
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n7ifr
Senior Member Joined: 05 Aug 2013 Location: Scottsdale, Az Status: Offline Points: 470 |
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Orest,
Is there any way to view low enroute charts on the 540, or is it just approach plates and Apt diagrams? I am still on the fence with Jepp (on 540) vs NACO (on Aspen MFD). Tom Wolf Phoenix |
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oskrypuch
Senior Member Joined: 09 Nov 2012 Location: CYFD Status: Offline Points: 3058 |
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No, no LO's on the 540.
* Orest |
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compasst
Senior Member Joined: 22 Feb 2015 Location: Akron, OH Status: Offline Points: 169 |
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Is the android app to which you refer (flightdeck) only for tablets? I do not see this on my phone. I'd like to view the jepp charts on my phone, too.
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oskrypuch
Senior Member Joined: 09 Nov 2012 Location: CYFD Status: Offline Points: 3058 |
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Jepp's app is tablet only, at least in terms of download from the Play Store.
You might be able to install the APK manually onto a phone, as long as it is a high resolution unit, should work OK. But, there may be a stumbling block with the licensing steps.
* Orest |
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jwjenks
Groupie Joined: 28 Aug 2013 Location: N14 New Jersey Status: Offline Points: 50 |
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I have a minor issue that is really no big deal but a bit annoying. I love the fact that the frequency is identified with a control tower, or center, etc. However if the database is in error, who fixes it? Jepp or Avidyne? 127.85 is one of Newark's tower frequencies, I call them all the time. It's listed on my IFD540 as LaGuardia Tower. That's not accurate. I called/emailed Jepp and they say it is correct, to whom do I appeal?
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JWJ
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94S
Senior Member Joined: 06 Mar 2014 Location: Bismarck, ND Status: Offline Points: 162 |
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You could try sending them a copy of the New York TAC chart with the line in the frequency panel that shows 127.85 as being affiliated with Newark highlighted. You can download a pdf of the chart from the FAA's website, http://www.faa.gov/air_traffic/flight_info/aeronav/digital_products/vfr/ David |
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DavidBunin
Senior Member Joined: 20 May 2015 Location: Rockwall, TX Status: Offline Points: 742 |
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The question is, who is "them" in this case? Does the data for the frequency name come from Jeppesen or Avidyne? David Bunin |
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jhbehrens
Senior Member Joined: 15 Dec 2012 Location: Netherlands Status: Offline Points: 122 |
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I'm pretty sure all data comes from Jeppesen as it can also only be updated through JSUM. Avidyne convert it into a format that their device can read so the error could be in the conversion process but much more likely to be in the source data. So: Jeppesen
Edited by jhbehrens - 05 Jun 2015 at 10:32am |
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