Avidyne Homepage
Forum Home Forum Home > Avidyne General > IFD 5 Series & IFD 4 Series Touch Screen GPS/NAV/COM
  New Posts New Posts RSS Feed - (Extended) Warranty for pre-ship orders
  FAQ FAQ  Forum Search   Register Register  Login Login

(Extended) Warranty for pre-ship orders

 Post Reply Post Reply
Author
Message
oskrypuch View Drop Down
Senior Member
Senior Member


Joined: 09 Nov 2012
Location: CYFD
Status: Offline
Points: 3057
Post Options Post Options   Thanks (0) Thanks(0)   Quote oskrypuch Quote  Post ReplyReply Direct Link To This Post Topic: (Extended) Warranty for pre-ship orders
    Posted: 08 Jan 2015 at 8:36pm
I believe I read that pre-ship customers are to receive an additional year of no-cost, full coverage warranty. So instead of the standard one year, it is to be extended to two years. This is aside from any considerations of the additional AeroPlan extended warranty.

When I registered my unit on the Avidyne site, it indicated that my warranty is one year only. As a pre-ship customer, if my understanding is correct, how do I ensure that I will indeed get two years of coverage?

* Orest



Edited by oskrypuch - 08 Jan 2015 at 10:43pm
Back to Top
brou0040 View Drop Down
Senior Member
Senior Member


Joined: 13 Dec 2012
Location: KIYK
Status: Offline
Points: 720
Post Options Post Options   Thanks (0) Thanks(0)   Quote brou0040 Quote  Post ReplyReply Direct Link To This Post Posted: 08 Jan 2015 at 9:19pm
Topic: Early Feedback on the IFD540
Posted: 14 Oct 2014 at 3:10pm
Originally posted by AviJake AviJake wrote:

That was true then.    It's a different case now.

Pre-buy folks get two years of standard warranty and a signed AeroPlan extends that to three years.

New purchase folks get one year of standard warranty and a signed AeroPlan extends that to three years.
Back to Top
oskrypuch View Drop Down
Senior Member
Senior Member


Joined: 09 Nov 2012
Location: CYFD
Status: Offline
Points: 3057
Post Options Post Options   Thanks (0) Thanks(0)   Quote oskrypuch Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jan 2015 at 10:34am
<bump>

Steve -- When I registered my unit on the Avidyne site, it indicated that my warranty is one year only. As a pre-ship customer, if my understanding is correct, how do I ensure that I will indeed get two years of coverage?
Back to Top
Gary T View Drop Down
Groupie
Groupie


Joined: 13 Nov 2013
Location: Michigan
Status: Offline
Points: 80
Post Options Post Options   Thanks (0) Thanks(0)   Quote Gary T Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jan 2015 at 11:25am
Orest,
 
Which unit did you register?  Your original Pre-Buy unit that turned out to have a problem or your replacement unit (maybe not offically assigned a pre-buy slot)?
Gary-T
Back to Top
pburger View Drop Down
Senior Member
Senior Member
Avatar

Joined: 26 Dec 2013
Location: United States
Status: Offline
Points: 406
Post Options Post Options   Thanks (0) Thanks(0)   Quote pburger Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jan 2015 at 3:26pm
FWIW, I just logged in and checked my status.  My warranty expires on 11-13-2016.  So, I got the two-year warranty, without signing the waiver.  The system did work for me.
Back to Top
oskrypuch View Drop Down
Senior Member
Senior Member


Joined: 09 Nov 2012
Location: CYFD
Status: Offline
Points: 3057
Post Options Post Options   Thanks (0) Thanks(0)   Quote oskrypuch Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jan 2015 at 3:44pm
I registered my original unit. I will need to give them a call I think.

* Orest

Back to Top
AviJake View Drop Down
Admin Group
Admin Group


Joined: 26 Mar 2009
Location: Lincoln MA
Status: Offline
Points: 2815
Post Options Post Options   Thanks (0) Thanks(0)   Quote AviJake Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jan 2015 at 9:05pm
Yah, give Tech Support a call.  That's what they do for a living.  
Steve Jacobson
sjacobson@avidyne.com
Back to Top
brou0040 View Drop Down
Senior Member
Senior Member


Joined: 13 Dec 2012
Location: KIYK
Status: Offline
Points: 720
Post Options Post Options   Thanks (0) Thanks(0)   Quote brou0040 Quote  Post ReplyReply Direct Link To This Post Posted: 19 Feb 2015 at 3:43pm
Originally posted by pburger pburger wrote:

FWIW, I just logged in and checked my status.  My warranty expires on 11-13-2016.  So, I got the two-year warranty, without signing the waiver.  The system did work for me.
 
AviJake,
 
My unit is finally being installed this week due to having to cancel previous installation attempts due to delayed delivery of my units.  Apparently my warranty started ticking back in December.  Is there any ways to reset that to today since the install delays were due to Avidyne.
Back to Top
AviJake View Drop Down
Admin Group
Admin Group


Joined: 26 Mar 2009
Location: Lincoln MA
Status: Offline
Points: 2815
Post Options Post Options   Thanks (0) Thanks(0)   Quote AviJake Quote  Post ReplyReply Direct Link To This Post Posted: 19 Feb 2015 at 4:05pm
Probably. Checking.
Steve Jacobson
sjacobson@avidyne.com
Back to Top
AviJake View Drop Down
Admin Group
Admin Group


Joined: 26 Mar 2009
Location: Lincoln MA
Status: Offline
Points: 2815
Post Options Post Options   Thanks (0) Thanks(0)   Quote AviJake Quote  Post ReplyReply Direct Link To This Post Posted: 19 Feb 2015 at 6:36pm
Resetting it to 1 March.
Steve Jacobson
sjacobson@avidyne.com
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.01
Copyright ©2001-2018 Web Wiz Ltd.

This page was generated in 0.066 seconds.