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Jepp Charts Won't Load

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Bjohnson View Drop Down
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    Posted: 31 Jul 2017 at 8:44pm
I cut a deal at EAA AirVenture with Jeppessen for. ALL U.S. (previously only had Central). Now my E5000L MFD won't accept the downloaded file via USB. Nav Data is no problem.   Does anyone know who I can talk to Avidyne regarding this? I heard this isn't unusual. But what's the fix? Jepp doesn't know. Thanks
Brian J.
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Ibraham View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ibraham Quote  Post ReplyReply Direct Link To This Post Posted: 11 Aug 2017 at 8:16pm
You may need to get a new CMAX code from Avidyne for the new subscription (you can do it online), enter it in JDM before you program the flashdrive

https://techsupport.avidyne.com/portal/kb/articles/how-to-create-cmax-key-code-and-download-jeppesen-charts-through-jdm
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psimpson View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote psimpson Quote  Post ReplyReply Direct Link To This Post Posted: 08 Jan 2018 at 11:41pm
When I tried to upload the last Chart cycle it flashed a proceed button then to the blue splash screen

Today with the next cycle I get the following message


Edited by psimpson - 08 Jan 2018 at 11:47pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote psimpson Quote  Post ReplyReply Direct Link To This Post Posted: 08 Jan 2018 at 11:41pm


Edited by psimpson - 08 Jan 2018 at 11:48pm
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MysticCobra View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MysticCobra Quote  Post ReplyReply Direct Link To This Post Posted: 12 Jan 2018 at 7:40am
Ah, the joys of dealing with Jeppesen.  If they had any competition at all, they'd either cease to exist, or else they'd finally get their act together.  Too bad for us that they don't.

Edited by MysticCobra - 12 Jan 2018 at 7:40am
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avimyers View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote avimyers Quote  Post ReplyReply Direct Link To This Post Posted: 21 Feb 2018 at 8:30pm
As you know we currently use service providers to provide service to our MFD and PFD products. We are conducting a survey and would like your feedback in an effort to improve those services. If you've used Extant or Duncan please complete the following survey at https://www.surveymonkey.com/r/aviservice. If you've had more than one service interaction please complete multiple surveys. Thank you.
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