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iOS BT phone audio problems?

Printed From: Avidyne
Category: Avidyne General
Forum Name: AMX240 Audio Panel
Forum Description: Topics on the Avidyne AMX240 Audio Panel
Printed Date: 23 May 2024 at 12:19pm
Software Version: Web Wiz Forums 12.01 -

Topic: iOS BT phone audio problems?
Posted By: paulr
Subject: iOS BT phone audio problems?
Date Posted: 08 Nov 2018 at 6:16pm
I'm having a strange problem since upgrading my iPhone to iOS 12. The phone is paired with the AMX240. BT music and application sounds play normally. However, phone audio is… inaudible. I can hear the change in sidetone when the phone call connects, but I can't hear the other end of the conversation. I didn't change any settings on the panel post-iOS upgrade, and this used to work fine. Has anyone else run into this problem?

Posted By: Ibraham
Date Posted: 09 Nov 2018 at 5:55pm
I had similar problem with the iphone connecting to my Lightspeed headset. What worked was to "Forget Device" in the phone bluetooth setting and pairing it again, it restored the phone call function.  

Posted By: HenryM
Date Posted: 09 Nov 2018 at 6:00pm
There may be an iOS issue indeed. I recently had to unpair my iPhone X from my car and pair it again because it was not connecting right. I blamed my car, but maybe it was the phone itself that had the problem and needed a reset of the connection. I did not have to re-pair my Lightspeed Zulu. 

Posted By: pilotken
Date Posted: 10 Nov 2018 at 1:08pm
I had the same problem this week. Lots of crackling, so unpaired both the phone and iPad re-paired  seems to work now.

A little google about “iOS 12 Bluetooth audio problems” shows it’s not an isolated problem. There were some WiFi/Bluetooth fixes in 12.01 so I’d suspect apple introduced a driver issue that’s still lurking

Posted By: paulr
Date Posted: 12 Nov 2018 at 6:33pm
I'll try that, thanks. On the day of my last flight in the plane, I dropped the phone and cracked its screen; I've replaced it (so the new phone won't be paired) but haven't had a chance to fly yet. Hopefully this weekend…

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