IFD440 will not save WiFi setting for Sentry

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Problem:   Created WiFi for a Sentry ADSB and created it as a "Remote WiFi" in the 440.  Settings will not save.
I have entered the PIN and 440 shows the PIN as correct., showing the PIN above the box that I enter it in and in the box.

Manuals are outdated with new software
Install manual does not reference the use of a PIN

Once I enter all of the Sentry WiFi information;

Manual states that to save setting go to Utility Tab and press the DONE LSK
Called Customer support and they said to save changes by doing a Hard Reset by pressing the volume button and turning the unit off and back on.
I have tried both methods and any others that I  can think of.  When the unit comes back up all of the WiFi settings that had been entered are gone.

Does anyone have any ideas.  Cannot seem to get any answers from Customer Support.

Doug

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Dugkimball Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Sep 2020 Location: Indiana Status: Offline Points: 8	Post Options Post Reply Quote Dugkimball Report Post Thanks(0) Quote Reply Topic: IFD440 will not save WiFi setting for Sentry Posted: 11 Sep 2020 at 9:17pm
	Problem: Created WiFi for a Sentry ADSB and created it as a "Remote WiFi" in the 440. Settings will not save. I have entered the PIN and 440 shows the PIN as correct., showing the PIN above the box that I enter it in and in the box. Manuals are outdated with new software Install manual does not reference the use of a PIN Once I enter all of the Sentry WiFi information; Manual states that to save setting go to Utility Tab and press the DONE LSK Called Customer support and they said to save changes by doing a Hard Reset by pressing the volume button and turning the unit off and back on. I have tried both methods and any others that I can think of. When the unit comes back up all of the WiFi settings that had been entered are gone. Does anyone have any ideas. Cannot seem to get any answers from Customer Support. Doug

eallevato Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 04 Apr 2018 Location: Northridge, CA Status: Offline Points: 69	Post Options Post Reply Quote eallevato Report Post Thanks(0) Quote Reply Posted: 12 Sep 2020 at 8:39pm
	Doug When you finish editing, be sure to “un-cursor”, i.e. press the cursor button to make sure that the Blue box around the data field is gone. Then go to the utility tab and do the DONE LSK. Gene
	Gene

Dugkimball Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Sep 2020 Location: Indiana Status: Offline Points: 8	Post Options Post Reply Quote Dugkimball Report Post Thanks(0) Quote Reply Posted: 12 Sep 2020 at 10:12pm
	Gene, Thanks for the idea but I have done that. You can also roll forward to the next page which is for setting up a Bluetooth connection and roll back to the WIFI page and information is there but if you roll back a screen the information will be gone when you turn back to WIFI page. Doug

Slairson Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27 Jul 2020 Location: New Jersey Status: Offline Points: 1	Post Options Post Reply Quote Slairson Report Post Thanks(0) Quote Reply Posted: 20 Sep 2020 at 7:54am
	I had to call avidyne and get a file that resets the pin to default. Thereby removing a pin like when it is fresh from the factory. Then the IFD accepted the new WiFi settings.

AviSteve Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12 Feb 2018 Location: Melbourne, FL Status: Offline Points: 2325	Post Options Post Reply Quote AviSteve Report Post Thanks(0) Quote Reply Posted: 22 Sep 2020 at 3:08pm
	Doug was doing everything right. We found an "undocumented, overzealous security feature" in maintenance mode that caused the network settings to not be saved even when the right PIN has been entered. We'll remove that feature in the next release :) Note that the use of a PIN is completely optional. If you haven't set one, I'd suggest not setting one for now. When you get to the PIN entry screen, you can just blow right past it. If you have already set one and want to get rid of it, there is a DSF available to clear it. As slairson said, you can contact tech support and they'll get it to you.
	Steve Lindsley Avidyne Engineering

Dugkimball Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Sep 2020 Location: Indiana Status: Offline Points: 8	Post Options Post Reply Quote Dugkimball Report Post Thanks(0) Quote Reply Posted: 23 Sep 2020 at 9:35pm
	it’s fixed!!!! Turned out to be a software glitch with the IFD 440. Steve sent a software patch for temp fix and hopefully next update will have it resolved. In the end, great customer service. Doug

Bobynette Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 17 Oct 2021 Location: Cyqb Status: Offline Points: 2	Post Options Post Reply Quote Bobynette Report Post Thanks(0) Quote Reply Posted: 14 Apr 2022 at 9:44pm
	I have the same problem, my IFD540 will not save the new wifi for using Sentry with my IFD and ForeFlight. Any suggestion to make it works? Please help! When I will get Sentry and IFD and iPad connected to the same network, will I be able to see the ADSB data on ForeFlight and transfer flight plans to the IFD at the same time? Regards