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(Extended) Warranty for pre-ship orders

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oskrypuch View Drop Down
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    Posted: 08 Jan 2015 at 8:36pm
I believe I read that pre-ship customers are to receive an additional year of no-cost, full coverage warranty. So instead of the standard one year, it is to be extended to two years. This is aside from any considerations of the additional AeroPlan extended warranty.

When I registered my unit on the Avidyne site, it indicated that my warranty is one year only. As a pre-ship customer, if my understanding is correct, how do I ensure that I will indeed get two years of coverage?

* Orest



Edited by oskrypuch - 08 Jan 2015 at 10:43pm
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brou0040 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote brou0040 Quote  Post ReplyReply Direct Link To This Post Posted: 08 Jan 2015 at 9:19pm
Topic: Early Feedback on the IFD540
Posted: 14 Oct 2014 at 3:10pm
Originally posted by AviJake AviJake wrote:

That was true then.    It's a different case now.

Pre-buy folks get two years of standard warranty and a signed AeroPlan extends that to three years.

New purchase folks get one year of standard warranty and a signed AeroPlan extends that to three years.
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oskrypuch View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote oskrypuch Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jan 2015 at 10:34am
<bump>

Steve -- When I registered my unit on the Avidyne site, it indicated that my warranty is one year only. As a pre-ship customer, if my understanding is correct, how do I ensure that I will indeed get two years of coverage?
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Gary T View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Gary T Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jan 2015 at 11:25am
Orest,
 
Which unit did you register?  Your original Pre-Buy unit that turned out to have a problem or your replacement unit (maybe not offically assigned a pre-buy slot)?
Gary-T
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Post Options Post Options   Thanks (0) Thanks(0)   Quote pburger Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jan 2015 at 3:26pm
FWIW, I just logged in and checked my status.  My warranty expires on 11-13-2016.  So, I got the two-year warranty, without signing the waiver.  The system did work for me.
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oskrypuch View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote oskrypuch Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jan 2015 at 3:44pm
I registered my original unit. I will need to give them a call I think.

* Orest

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Post Options Post Options   Thanks (0) Thanks(0)   Quote AviJake Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jan 2015 at 9:05pm
Yah, give Tech Support a call.  That's what they do for a living.  
Steve Jacobson
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Post Options Post Options   Thanks (0) Thanks(0)   Quote brou0040 Quote  Post ReplyReply Direct Link To This Post Posted: 19 Feb 2015 at 3:43pm
Originally posted by pburger pburger wrote:

FWIW, I just logged in and checked my status.  My warranty expires on 11-13-2016.  So, I got the two-year warranty, without signing the waiver.  The system did work for me.
 
AviJake,
 
My unit is finally being installed this week due to having to cancel previous installation attempts due to delayed delivery of my units.  Apparently my warranty started ticking back in December.  Is there any ways to reset that to today since the install delays were due to Avidyne.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AviJake Quote  Post ReplyReply Direct Link To This Post Posted: 19 Feb 2015 at 4:05pm
Probably. Checking.
Steve Jacobson
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AviJake Quote  Post ReplyReply Direct Link To This Post Posted: 19 Feb 2015 at 6:36pm
Resetting it to 1 March.
Steve Jacobson
sjacobson@avidyne.com
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